Privacy Policy

Algo Tutoring is a tutoring studio in Los Angeles. This page says what we collect, why, and how to reach us about it.

What we collect

When you create an account we keep your full name, email address and mobile number, plus any optional details you add (family name, occupation, a note for the tutor, an emergency contact). We check your mobile number by texting it a one-time code. We also keep your answers to the sign-up questions, which version of the Terms you accepted and when, whether you agreed to text reminders and when (and when you turned them off), your tick on the cancellation policy for each paid booking, and, for sessions that use AI tools, your acknowledgment and when you gave it. When we ask you to type your full name to agree to something, we keep that too. We keep students’ first names and grade only. We do not collect student contact details.

We keep your bookings (tutor, the student’s first name, date, time, format and place) and any notes your tutor writes for their own use. If you write to us or request a consultation, we keep what you send so we can reply.

Tutors sign in with an email link and a passkey or authenticator app. For everyone, we keep basic sign-in records (when, and from what kind of device) and short-lived security records to stop abuse.

Children

Accounts are for parents, guardians and adult students. Children do not create accounts or give us information themselves, and we do not knowingly collect personal information directly from a child under 13.

Texting

Your mobile number is required so we can check it and send you sign-in codes. Algo Tutoring texts a one-time code only when you ask for one, when you sign up or sign in. Session reminders by text are optional: we send them only if you tick the texting box or turn texting on in your account, and you can turn them off there at any time. We never send marketing texts. Message frequency varies. Message and data rates may apply. Reply STOP to any message to stop, or HELP for help. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Calendar feed

You can subscribe to your sessions in Apple Calendar, Google Calendar or another calendar app. The app reads them from a private link that contains a secret code. Anyone who has that link can see the sessions on it (dates, times, tutor, the student’s first name and how to join), so keep it to yourself. You can reset the link from your account page at any time, and the old link then stops working. Once you subscribe, your calendar app keeps its own copy of those events under its own privacy policy.

AI

The site does not send your or your student’s personal information to any AI service. In sessions that use AI tools, tutors do not type names, contact details or other information that identifies a student or family into an AI tool, and they teach students not to either.

A student’s AI account belongs to your family and is covered by the provider’s own privacy policy, not this one. You control its settings, including whether the provider may use conversations to train its models; we suggest turning that off. During a session the tutor sees the student’s shared screen. Sessions are not recorded unless everyone agrees at the start.

If we ever add an AI service to the site itself, we will update this page before it goes live.

Recordings

A tutor may ask at the start of a session, or of a conversation with a parent or guardian, whether they may record it. It is recorded only if everyone taking part agrees, and saying no is fine. The tutor keeps a recording outside this site, in their own Google account protected by a password and two-step sign-in, and deletes it from the phone or computer it was made on the same day. Only that tutor can open it. It is never given to an AI service, and the tutor shares it only with you, with their lawyer or insurer, or where the law requires. Ask your tutor for a copy and we send it free within 30 days.

Google account access

A tutor may connect their own Google account. We then read the tutor’s Google Calendar to see when they are busy, so those times are not offered for booking (clients never see the tutor’s events), and we add confirmed sessions to the tutor’s calendar with a Google Meet link. We use Google data for nothing else, never sell it, never use it to train AI models, and do not share it with third parties except the services that run the site, listed below. Our use of information received from Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements. A tutor can disconnect at any time from their settings or from their Google account permissions page, and we then stop accessing their calendar.

Who runs the site

The site runs on Vercel and the database is hosted Postgres. Email is sent through Resend, and text messages and sign-in codes go through Twilio. Public forms use Cloudflare Turnstile to block bots. These services process data only to provide their service to us. Online sessions take place on Google Meet, under Google’s privacy policy.

How long we keep things, and deleting them

While you are a client we keep your account, your bookings and what you agreed to. You can see and correct your details on your account page, including removing an emergency contact.

You can ask us at any time to close your account or to delete any of your information, including a recording. Write to us or to your tutor. We reply within 10 days and finish within 30. A closed account is deleted within 7 days, with its bookings, students and emergency contact. If you start signing up and do not finish, what you entered is deleted after 30 days.

After an account is closed we keep only a short record of what you agreed to: your name, the student’s first name (and school grade, for a student under 18), what you agreed to, which version and when, and the booking it was for. We use it only to show what was agreed if there is ever a dispute.

Recordings and that short record are kept until the later of 4 years after your last session or the student’s 22nd birthday, then deleted. That is about how long the law allows claims about tutoring. We do not ask for birth dates, so we work out the 22nd birthday from the student’s school grade. If a dispute has already been raised, we keep what relates to it until it is resolved.

From 18, a student can ask for a copy of their own information, or ask us to delete it, the same way.

Deleted information stays in our encrypted backups until they roll off, within 90 days. We never restore deleted information for use.

Cookies and tracking

We use only the cookies needed to keep you signed in. The site has no advertising or cross-site tracking, so it works the same whether or not your browser sends a Do Not Track signal.

Changes to this policy

If this page changes in a way that matters, we update the date at the top and tell account holders by email.

Contact

Write to hello@algotutoring.com.